Privacy Policy

This Privacy Policy describes how wrinsy LLC ("wrinsy," "we," "our," or "us") collects, uses, and discloses information in connection with our website, mobile application, and laundry services (collectively, the "Services").

This Privacy Policy applies to:

• Residents using wrinsy through participating properties;

• Property owners, managers and staff interacting with our Services;

• Visitors to our website.

wrinsy provides services through agreements with property owners and managers. Residents are end users and may have limited direct interaction with wrinsy systems.

We receive data from property management systems, which may include:

• Name

• Email address

• Unit number

• Residency status

This information is used to provision and manage user access.

When using our Services, you may provide:

• Account credentials (e.g., password)

• Laundry preferences or special instructions

• Customer support communications

We do not require residents to provide payment information.

We collect operational data related to service usage, including:

• Pickup and delivery timing

• Order history

• Service interactions

• Locker or drop-off usage data

When you access our website or app, we may collect:

• IP address

• Device type

• Browser type

• Operating system

• App usage behavior

We may infer general location based on:

• Property address

• IP address

We do not collect precise GPS location data.

We use collected information to:

• Provide and operate the Services

• Process and track laundry orders

• Manage access to user accounts

• Communicate with users about service status

• Improve service performance and operations

• Monitor and prevent fraud, misuse, or abuse

• Comply with legal obligations

We may send communications related to:

• Order status updates

• Service notifications

• Operational alerts

These communications are necessary for service delivery and cannot be opted out of while using the Services.

wrinsy may send limited marketing communications.

• You may opt out of marketing messages at any time;

• Opting out does not affect service-related communications.

Because wrinsy operates through property agreements, we may share relevant service data with property owners or managers, including:

• Service usage data

• Operational metrics

• Resident service status

We do not share personal data beyond what is necessary for service coordination and property-level operations.

We may share information with third-party vendors that support our operations, including:

• Cloud hosting providers

• Customer support tools

• Analytics providers

• Payment processors such as Stripe

These providers are authorized to use data only as necessary to perform services on our behalf.

We may disclose information:

• To comply with applicable laws or regulations;

• In response to lawful requests from authorities;

• To enforce our Terms and Conditions;

• To protect the rights, safety, and property of wrinsy, users, or others.

In the event of a merger, acquisition, financing, or sale of assets, user information may be transferred as part of the transaction.

wrinsy does not sell personal information.

We do not engage in third-party behavioral advertising based on personal data.

Depending on your jurisdiction, you may have rights regarding your personal information.

These may include:

• The right to request access to your personal data;

• The right to request deletion of your data;

• The right to correct inaccurate information;

• The right to know how your data is used and shared.

How to Exercise Your Rights

To submit a request, contact us at:

info@wrinsy.com

We may verify your identity before processing requests.

Residents of California may have additional rights under the California Consumer Privacy Act, including:

• The right to know what personal information is collected and how it is used;

• The right to request deletion of personal information;

• The right to opt out of the sale of personal information (wrinsy does not sell data);

• The right to non-discrimination for exercising privacy rights.

Requests can be submitted using the contact information above.

wrinsy collects only the information necessary to operate and improve the Services.

However, we reserve the right to expand data collection as features evolve, subject to updates to this Privacy Policy.

We retain personal information for as long as necessary to:

• Provide the Services;

• Maintain operational records;

• Comply with legal obligations;

• Resolve disputes and enforce agreements.

Retention periods may vary depending on the type of data and legal requirements.

wrinsy implements reasonable administrative, technical, and physical safeguards designed to protect personal information.

These measures may include:

• Secure cloud infrastructure

• Access controls and authentication systems

• Data encryption where appropriate

However, no system is completely secure. wrinsy does not guarantee absolute security of information.

Users provide information at their own risk.

In the event of a data breach affecting personal information, wrinsy will:

• Investigate the incident;

• Take reasonable steps to mitigate harm;

• Provide notifications where required by applicable law.

wrinsy relies on data provided by property management systems and users.

We are not responsible for inaccuracies in third-party data sources.

Users may request corrections where applicable.

The Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware of such collection, we will take appropriate steps to delete the information.

The Services may integrate with or link to third-party systems, including property management software and service providers.

wrinsy is not responsible for the privacy practices of third parties.

Users are encouraged to review the privacy policies of those third parties.

wrinsy operates in the United States.

If the Services are accessed from outside the U.S., users acknowledge that their information may be transferred to and processed in the United States.

wrinsy may update this Privacy Policy from time to time.

• Updates will be posted on the website or app;

• Continued use of the Services after updates constitutes acceptance.

For questions, requests, or concerns regarding this Privacy Policy, contact:

wrinsy LLC

84 W Broadway Suite 200,

Derry, New Hampshire 03038

info@wrinsy.com